Referrals/Front Desk Coordinator

Largo, FL

Full Time

Clinic Support

Mid Level

Job Summary

The Referrals/Front Desk Coordinator will be responsible for preparing and processing all managed care referral paperwork, as well as assisting patients with check-in, authorizations, and handling phone calls. This group is looking for someone who is interested in being part of a dynamic team that focuses on excellent service to others while handling clerical, environmental, and organizational tasks.

Job Responsibilities

Process patients’ referrals and ensure that patients are scheduled for their recommended non-PCP appointments
Liaise between Medicare patients/offices and the providers, making sure to effectively process, monitor and communicate all aspects of the patients’ referrals
Maintain list of all preferred specialists and ancillary providers for the assigned area
Obtain referral authorizations if required by the health plan
Call the referred Specialists and schedule appointment for patients
Communicate respectfully and effectively with patients regarding appointments
Follow guidelines/workflows to complete & log all referrals processed through system
Meet monthly/quarterly goals regarding utilization and process of ordered referrals
Maintain strictest confidentiality; adhere to all HIPAA guidelines/regulations
Assist with coordination of activities related to insurance pre-certification/authorization
Front Office Duties as assigned.

Job Qualifications

High school diploma or GED equivalent
Two (2) years of experience as a Referral Coordinator in a Primary Care setting, experience within a medical office environment or in a healthcare position; i.e. Front Office Receptionist, Medical Assistant and/or Referral Coordinator

BENEFITS

Comprehensive benefits package, including Health, Vision, Dental, and Life insurances
- FSA and Life Assistance Program (EAP)
- 401(k) Retirement Plan
- Health Advocacy, Travel Assistance, and My Secure Advantage
PTO Accrual and Holidays

#ZIP
#INDNP
#LI-SW1

Apply for this position

Required*

Apply with Indeed

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Do you have at least two (2) years of experience as a referral coordinator in a primary care setting?*

Do you have at least one (1) year of experience working with eClinical Works (eCW)?*

Have you worked with patients covered under Medicare/Medicare Advantage insurances?*

This role is full-time, Monday - Friday, with typical hours being 8am - 5pm. Is this a schedule that works for you?*

Will you now or in the future require a visa sponsorship to be eligible to work in the United States?*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Human Check*

Submit Application

Welcome to MyCare Medical!

View Our Open Positions!

Who We Are

Referrals/Front Desk Coordinator

Apply for this position